Troubleshoot Trace Settings

Before You Begin

Review the tasks Set up trace configuration and Set up trace parameters.

Procedure
    Step 1   Select Trace > Troubleshooting Trace Settings.
    Step 2   Select the server where you want to troubleshoot trace settings from the Server list box.
    Step 3   Select Go.

    A list of services display. The services that are not active display as N/A.

    Step 4   Perform one of the following actions:
    1. To monitor specific services on the node that you selected from the Server list box, check the service in the Services pane.

      For example, the Database and Admin Services, Performance and Monitoring Services, or the Backup and Restore Services pane (and so on).

      This task affects only the node that you selected from the Server list box.

    2. To monitor all services on the node that you selected from the Server list box, check Check All Services.
    3. Cisco Unified Communications Manager and IM and Presence clusters only: To monitor specific services on all nodes in a cluster, check Check Selected Services on All Nodes.

      This setting applies for all nodes in the cluster where the service is active.

    4. Cisco Unified Communications Manager and IM and Presence clusters only: To monitor all services for all nodes in the cluster, check Check All Services on All Nodes.
    Step 5   Select Save.
    Step 6   Select one of the following buttons to restore the original trace settings:
    1. Reset Troubleshooting Traces—Restores the original trace settings for the services on the node that you chose in the Server list box; also displays as an icon that you can select.
    2. Cisco Unified Communications Manager and IM and Presence clusters only: Reset Troubleshooting Traces On All Nodes—Restores the original trace settings for the services on all nodes in the cluster.

      The Reset Troubleshooting Traces button displays only if you have set troubleshooting trace for one or more services.

      Note   

      Leaving troubleshooting trace enabled for a long time increases the size of the trace files and may affect the performance of the services.

      After you select the Reset button, the window refreshes and the service check boxes display as unchecked.