Access Cisco Unified IM and Presence Serviceability

After you sign into Cisco Unified IM and Presence Serviceability, you can access all applications that display in the Navigation list box without having to sign in to each application. Select the application you require from the list box, and select Go.

Before You Begin

If you have already signed in to one of the applications that display in the Navigation list box (not Cisco Unified IM and Presence OS Administration or IM and Presence Disaster Recovery System), you can access Cisco Unified IM and Presence Serviceability without signing in. From the Navigation list box, select Cisco Unified IM and Presence Serviceability; then, select Go.

Procedure
    Step 1   Enter https://<server name or IP address>, where the server name or IP address equals the server where the Cisco Unified IM and Presence Serviceability service runs.
    Step 2   Sign in to Unified Communications Manager IM and Presence Administration.
    Step 3   If the system prompts you about certificates, you must enable HTTPS to secure communications between the browser client and the web server.
    Step 4   Enter the application user and application user password that you specified during installation when the system prompts you for a username and password.
    Step 5   After Unified Communications Manager IM and Presence Administration displays, select Navigation > Cisco Unified IM and Presence Serviceability from the menu in the upper right corner of the main window.

    When you log in to Cisco Unified IM and Presence Serviceability, the last successful system login attempt and the last unsuccessful system login attempt for each user along with the user id, date, time and IP address is displayed in the main Cisco Unified IM and Presence Serviceability window.