Use this guide with the documentation for your configuration.
Product |
Documentation |
|---|---|
| Cisco Unified Communications Manager | Cisco Unified Real-Time Monitoring Tool Administration Guide, Cisco Unified Communications Manager CDR Analysis and Reporting Administration Guide, and Cisco Unified Communications Manager Call Detail Records Administration Guide |
Cisco Unified Communications Manager IM and Presence Service |
Cisco Unified Real-Time Monitoring Tool Administration Guide |
Cisco Unity Connection |
Cisco Unity Connection Serviceability Administration Guide, and Cisco Unified Real-Time Monitoring Tool Administration Guide |
These documents provide the following information:
Cisco Unified Communications Manager CDR Analysis and Reporting Administration Guide - This document describes how to configure and use Cisco Unified Communications Manager CDR Analysis and Reporting, a tool that is used to create user, system, device, and billing reports.
Cisco Unified Communications Manager Call Detail Records Administration Guide - This document includes call detail record (CDR) definitions.
Cisco Unified Real-Time Monitoring Tool Administration Guide - This document describes how to use Unified RTMT, a tool that allows you to monitor many aspects of the system, such as critical services, alerts, and performance counters.
Cisco Unity Connection Serviceability Administration Guide - This document provides descriptions and procedures for using alarms, traces, clusters, and reports through Cisco Unity Connection Serviceability.