Start, Stop, and Restart Services in Control Center

Control Center in the serviceability GUI allows you to:

view status
refresh status
start, stop, and restart feature and network services on a particular server, or for a server in a cluster in a cluster configuration

When a service is stopping, you cannot start it until after the service is stopped.

Caution

Cisco Unified Communications Manager only: Stopping a service also stops call processing for all devices that the service controls. When a service is stopped, calls from an IP phone to another IP phone remain connected; calls in progress from an IP phone to a Media Gateway Control Protocol (MGCP) gateway also remain connected, but other types of calls get dropped.

Procedure

Step 1

Depending on the service type that you want to start/stop/restart/refresh, perform one of the following tasks:

Choose Tools > Control Center - Feature Services.

Tip
Before you can start, stop, or restart a feature service, it must be activated.
Choose Tools > Control Center - Network Services.

Step 2

Choose the server from the Server drop-down list, and then click Go.

The window displays the following items:

The service names for the server that you chose.
The service group.
The service status, for example, Started, Running, Not Running, and so on. (Status column).
The exact time that the service started running. (Start Time column).
The amount of time that the service has been running. (Up Time column).

Step 3

Perform one of the following tasks:

Click the radio button next to the service that you want to start, and then click Start. The Status changes to reflect the updated status.
Click the radio button next to the service that you want to stop, and then click Stop. The Status changes to reflect the updated status.
Click the radio button next to the service that you want to restart, and then click Restart. A message indicates that restarting may take a while. Click OK.
Click Refresh to get the latest status of the services.
To go to the Service Activation window or to the other Control Center window, choose an option from the Related Links drop-down list, and then click Go.