Cisco DirSync

Cisco Unified Communications Manager: The Cisco DirSync service ensures that the Cisco Unified Communications Manager database stores all user information. If you use an integrated corporate directory, for example, Microsoft Active Directory or Netscape/iPlanet Directory, with Cisco Unified Communications Manager, the Cisco DirSync service migrates the user data to the Cisco Unified Communications Manager database. The Cisco DirSync service does not synchronize the passwords from the corporate directory.

Note	Users with duplicate email IDs are not synchronized and the administrator receives no notification about the list of users which are not synced. These IDS are shown in the DirSync error logs from Unified RTMT.

Cisco Unity Connection: When Cisco Unity Connection is integrated with an LDAP directory, the Cisco DirSync service synchronizes a small subset of user data (first name, last name, alias, phone number, and so on) in the Cisco Unified Communications Manager database on the Cisco Unity Connection server with the corresponding data in the LDAP directory. Another service (CuCmDbEventListener) synchronizes data in the Cisco Unity Connection user database with data in the Cisco Unified Communications Manager database. When a Cisco Unity Connection cluster is configured, the Cisco DirSync service runs only on the publisher server.