This section describes the CDR Services and does not apply to IM and Presence Service and Cisco Unity Connection.
Cisco CDR Repository Manager
This service maintains and moves the generated Call Detail Records (CDRs) that are obtained from the Cisco CDR Agent service. In a system that supports clusters (Cisco Unified Communications Manager only), the service exists on the first server.
Cisco CDR Agent
 Note | Cisco Unified Communications Manager supports Cisco CDR Agent in Cisco Unified Communications Manager systems. |
This service does not support IM and Presence Service and Cisco Unity Connection.
The Cisco CDR Agent service transfers CDR and CMR files that are generated by Cisco Unified Communications Manager from the local host to the CDR repository server, where the CDR Repository Manager service runs over a SFTP connection.
This service transfers CDR and CMR files generated from the local host to the CDR repository server in a cluster. The CDR Agent in the CDR Repository Node standalone server transfers the files that are generated by the standalone server to the Cisco CDR Repository Manager over a SFTP connection. The CDR Agent maintains and moves the files.
For this service to work, activate the Cisco CallManager service on the server and ensure that it is running. If your configuration supports clusters (Cisco Unified Communications Manager only), activate the Cisco CallManager service on the first server.
Cisco CAR Scheduler
The Cisco CDR Analysis and Reporting (CAR) Scheduler service does not support IM and Presence Service and Cisco Unity Connection.
The Cisco CAR Scheduler service allows you to schedule CAR-related tasks; for example, you can schedule report generation or CDR file loading into the CAR database.
Cisco SOAP-CallRecord Service
The Cisco SOAP-CallRecord service runs by default on the publisher as a SOAP server, so that the client can connect to CAR database through the SOAP API. This connection happens through the use of the CAR connector (with a separate CAR IDS instance).
Cisco CAR DB
Cisco CAR DB manages the Informix instance for the CAR database, which allows Service Manager to start or stop this service and to bring up or shut down the CAR IDS instance respectively. This is similar to the Unified Communications Manager database that is used to maintain the CCM IDS instance.
The Cisco CAR DB service is activated on the publisher by default. The CAR DB instances are installed and actively run on the publisher, to maintain the CAR database. This network service is used only on the publisher and is not available on the subscribers.